Tag Archives: email

How Should You Report Spam Mail For Quick Action?

How Should You Report Spam Mail For Quick Action?

How Should You Report Spam Mail For Quick Action?

We are all affected by the scourge of spam mail. Many of us receive thousands of emails which are fortunately filtered out by our email services or email software. The main issue that everyone has with spam is that it prevents us from noticing genuine mail, which may get lost in the noise of continuous junk. Spam delays or prevents us from getting to our legitimate or important mails. There are various agencies around the world, in many countries dedicated to fighting spam mail and protecting the interests of email users across service providers. There are various agencies which you can complain to about spam. This article explains how you can complain about spam mail and get some effective remedy.

SpamCop

SpamCop.net is a spam reporting service which complains about spam on your behalf, to the service provider of your spammer. When you report a spam mail to spamcop, it forwards your complaint to the correct authority in charge of the IP Address or network of the origin of the spam mail. It picks out the Abuse Complaint details of the network provider and sends a pre-drafted email filled in with the details applicable to your complaint. The best part about spamcop is the enforce ability of the complaint. SpamCop provides spam activity information and statistics to various anti-spam filter services which use these details to block mail even before they reach a mail server. If you are blacklisted due to a spamcop complaint, your IP Address will no longer be able to send out emails to people who are using those blacklists and filters. If that happens, mails from your server will be delayed or will bounce. If your are providing an email service, your service will be disrupted till the spam doesnt stop.

The Abuse Email Address of the IP Address Owner

The email address of the network owner maybe a bit hard to find out, but it should surely yield some results. Most Network Operation Centers, Data Centers and Hosting Providers take abuse complaints very seriously. Action on abuse complaints includes disconnection of services or even temporary suspension of the offender’s service. The abuse contact is supposed to be a one-point communication address by which anyone aggrieved by the behaviour of a certain subscriber or network can report the issues to that person. You can find out the abuse email address of a domain name by visiting abuse.net or simply sending a mail to the default abuse address i.e. abuse@domain_name.com or postmaster@domain_name.com where domain_name is the actual domain name which appears to be sending out spam.

Government Spam Reporting Systems

Various countries around the world have passed anti-spam laws to help tackle the scourge of spam mail. Federal Trade Commission in the USA, Canada Anti-Spam Legislation (CASL) Reporting Center in the Canada host an email spam reporting service, which in turn forwards your complaint to the appropriate network operator. The limitation of these bodies is that they may not be able to do much for email or hosting services which are located beyond its territorial jurisdiction.

Mail Client or Webmail Plugin

Nowadays there are many tools available to email users for reporting spam or sending complaints about email service abuse. Webmail services like Gmail, Yahoo, Hotmail have a “Report Spam” button or a “This look like spam” which not only places a complaint but also filters out similar messages in future, by educating the spam control system. Mail client’s like Outlook also have various add-ins to report and delete spam. Some Anti-virus and Firewall software offer integrated email scanning which automatically reports suspicious bulk emails to a central command system.

How You Maybe Contributing To Email Scams?

How You Maybe Contributing To Email Scams?

A large number of email users have been victims of online scams through emails and internet media. Many users have suffered financial loss, while others were just saved from getting an empty wallet. But despite this, there are many email users who are careless and negligent about the security of their email account, thereby jeopardizing the security of other email and internet users and encouraging hackers and attackers in having a free hand at mischief. This article explains how you also maybe contributing to email scams and email spam by being negligent about security. Are you going to be a victim or an accomplice?

Weak Passwords

Using the same password for all your email accounts can be make a successful attack exponentially damaging. It is like having a common key for all your assets, including your car, your garage, your front door and back door. If someone gets hold of the key, they can do quite a lot of damage. Having a weak password for your email account makes you as vulnerable. In 2014 the most commonly used password was ‘123456’. SplashData’s list of frequently used passwords shows that many people continue to put themselves at risk by using weak, easily guessable passwords.

“Passwords based on simple patterns on your keyboard remain popular despite how weak they are,” said Morgan Slain, CEO of SplashData. “Any password using numbers alone should be avoided, especially sequences. As more websites require stronger passwords or combinations of letters and numbers, longer keyboard patterns are becoming common passwords, and they are still not secure.”

Phished!

Having your email account compromised is not the end of the attack. Your email address is most likely going to be used as a tool to attack other unsuspecting email account holders who have also not taken security seriously. Attacks on your email account cascade into attacks on email systems which can further snowball into attacks against an entire ISP. Credit Card Frauds, Net Banking Scams, High Security Facility Penetration and many other similar scams take place on a regular basis due to compromised email systems. You can use a time-tested spam filtering such as SpamAssassin to remove unwanted email from entering your inbox and junk folders. It is also important to know how to identify junk mail even if it’s from a trusted source. Carefully identifying a malicious email can help to fight spam and scams.

Bad Security Practices

Opening emails from someone you don’t know or don’t trust is a bad practice. Sending any sensitive information or exceptionally personal information over email can also be damaging. Replying to, clicking on links within, or even unsubscribing from spam emails typically only informs the sender that they have found an email address to which they’ll send more spam emails or target in future. Report the message as spam instead.

Being alert and attentive about email activity and suspicious behavior of your email account can help make the internet safer for other email users as well and prevent spam mail, phishing scams and also harassment.

Reset the password on an email account through cPanel

This article explains how you can change your email address password through cPanel, with screenshots from the cPanel Paper Lantern Theme.

1. Login to cPanel with your cPanel Username and Password. The URL for cPanel is at http://your_domain_name.com/cpanel.

2. Click on the Accounts icon in the Email Section of cPanel.

 

3. To change the password for an email account select the Change Password option next to the appropriate email address you want to modify.

 

4. Enter the New Password you desire to reset to in the Password field. Then reenter the New Password again.

Note: You will need to set a Long and Complex password so that it cannot be easily guessed by hackers. You can use the Password Generator to generate a random strong password.

 

 

Click on the Change Password button after you have put in the new password.

5. You should see a confirmation message that your Password was changed. You can now logout of cPanel and use your new email password.

Domain has exceeded the max defers and failures per hour (5/5 (100%)) allowed. Message discarded.

Error Message:

Domain domainname.com has exceeded the max defers and failures per hour (5/5 (100%)) allowed. Message discarded.

What does it mean?

This bounce message means that the senders domain name (as given in the error message) has been sending out mail which is not getting delivered to the intended recipients. Due to a large number of such messages failing to be delivered, the mail server has prevented any more mails being sent by the domain name, for the rest of the hour.

Why are all my mails bouncing with this error message?

This is a security measure active on our server which is triggered when a “sufficiently significant” number of mails from an email account bounce or are undelivered. This is indicative of spammy activity or a compromised account.

Possible reasons for getting this bounce message are:

  • One or more email accounts on your domain have been compromised and are sending out spam mail which is failing.
  • You are sending out marketing emails to persons who have not subscribed to your newsletters or marketing emails. Always take permission before sending out marketing emails.
  • You are sending out marketing emails to an old email list, out of which many email addresses are shut or no longer active. Update your list and verify each email address before sending mails.
  • The recipient has blocked your email address knowingly or by mistake. Sometimes an overzealous mail filter or firewall on the recipients server may also be the cause.
  • You have some forwarders set up which are bouncing messages (probably due to the forwarded mailbox being over quota)
  • The recipients mail server has detected your domain name or email address as a spam source and has blocked you.
  • The recipients mail server is facing some issue and preventing mails from being delivered.

What should I do so that I can resume normal mailing?

Many a times, the best thing to do is stop all mailing activity and identify the problematic recipient addresses. Refer to our article on Tracing Email Deliveries and Failures.

if your email address has been compromised or hacked refer to our article: How email accounts get hacked

If your website form or page has been hacked see our article: How to recover from a hacked website

I am not able to send mail from any email address on the affected domain. For how much time are all the addresses blocked?

Yes. Your entire domain name is prevented from sending any more mails out from our server. This is a security measure to ensure that our server cannot be used to send out unsolicited bulk mail or spam.

The restriction on sending any more emails will last for 1 hour from the time the last email bounced or delivery was deferred. So if the last of the mails bounced at 10:08 a.m. you will be able to resume normal email delivery only at 11:09 a.m.

Will I continue to receive incoming emails on my domain?

Yes. Incoming emails are not affected by this security measure and will continue to work through the block period.

Having Your Own Domain Name For Using Email Addresses, A Professional Approach

When you buy a domain name, to preserve your business name or for building a web presence, it is always behooves you to purchase a domain name. It is always more professional for you to use your own domain name for email addresses. You can create email addresses @yourdomain.com such as [email protected] or [email protected] This seems more professional to your customers, or suppliers. There are a few issues with using such an email address;

1. Can you also use your other email address @gmail or @hotmail or another free email provider ?

Yes you can. In fact you would be able to integrate your new email address into your free email account, such as your hotmail account or gmail account. You can receive your new email there and also send email using your new email address from your existing free email account. You need to purchase an email service from a web hosting provider, and follow the instructions to set up a POP3 or an IMAP account, to link it to your email other account.

2. Can you also continue to use your other email address ?

Yes, you can. You can - you can continue to use your other email such as your hotmail or yahoo address, that you use.

3. Can you use outlook or outlook express with your new email address ?

Yes, you would be able to configure your email account in Outlook or Outlook Express.

4. Will you be able to use your email account on your cellular phone, or smart phone ?

Yes, you will be able to use your email account through IMAP or POP3 on your smart phone, and use the email account on your phone. The advantage of this would be, that you would not be restricted to the free email providers. You will be able to send email from your email @ yourdomain.com to anyone, right from your smart phone.

5. Will it help you from a search engine optimization perspective ?

Yes, you need to have your own domain name, for google to take you seriously. Targeted traffic from google will not come to you if you use a free email service, such as hotmail. Google gives a lot of importance to genuine content, and it would be extremely difficult for google to know that the content is yours if you use a free email address.

6. What other advantages are there to having a domain name and email address ?

It gives you privacy. You are away from the prying eyes of google and other free email providers. If you use a free email address, you are exposing your email data to the prying eyes of the providers. The providers would crawl the data and use that to send you contextual advertisements on the screen while you are checking your email. This is how they make money to provide you the service. You are also opening yourself up to others subpoenaing your email provider to furnish your email data.

Conclusion

It is always better to use your own private email address with your own hosting provider. This is not as expensive as it sounds, and most providers provide this service at about $2 per month for a small business, and at about $4 per month for larger organizations.

Here at HostingXtreme, we provide an email hosting service, and you could get your email hosting and a domain name for a small business at about $1.51 per month. We also provide domain name registration services. Visit us for our unlimited hosting plan.

How much hosting space will you need for your website and email accounts? (Give Examples)

Web or hosting space is the complete amount of megabytes or gigabytes that a hosting company offers you with your plans of hosting. You might already have an idea that, this space is utilized to keep the images and HTML that is showed on websites when your website is viewed. However; what many people do not know is that, the amount of hosting space you have also consists of the log files of your website, PHP files, FrontPage, CGI programs, Java script files, as well as external connected CSS and mostly some emails, and email accounts.

The hosting space for your website is always listed in gigabytes as well as megabytes. Megabytes (mb) are approximate to 1,000,000 bytes (1 million bytes) and gigabytes (GB) which is approximately 1,000,000,000 (1 trillion bytes). Although it will normally be very great to have 1 megabyte because it sounds like enough space, it can be very small after you add up all the sizes of the files, apps and information you save on your website. This is why it is important for online businesses to always have the very best space so that, you do not end up suffering when your website storage becomes more.

For a small business for example, you will be better off with 1,000 megabytes at least especially if you are running on a low budget. However; megabytes for a medium scale business will be better around 1,000,000 megabytes. This way, it can have the best usage time. Most times, there are some companies or businesses who want to host more than a single site on their hosting plans. If you have such an aim in mind, you will need to have gigabytes of website space or storage to achieve that successfully.

The good thing though is that, hosting space is not so expensive and many website hosting providers that provide plans that have many gigabytes of hosting space.

  • If you are hosting a simple site, you will not need to have more than 50 megabytes of hosting space which is when speaking in real terms.
  • The hosting space you need will have to go up if you need or will be hosting a bigger website.

Before you decide to buy a hosting plan, you need to calculate your website space requirements. This can be done when you locate your site files on your hard drive and obtain a space on complete space made use of. You can easily check on your computer.

All web spaces have a specific way of being used. The weight or space each process carries however will differ based on the size of company that is being dealt with here.

 

  1. FrontPage extensions. These mostly have to do with the developing of software from Microsoft that lets assemble and keep all of your web pages through a graphic border.
  2. Log files. They are mostly a list of every request that is made to the website server of your hosting company.

There are so many other spaces and they will tell which ones you will need.