Tag Archives: Anti-Spam

How Should You Report Spam Mail For Quick Action?

Leave a reply
How Should You Report Spam Mail For Quick Action?

How Should You Report Spam Mail For Quick Action?

We are all affected by the scourge of spam mail. Many of us receive thousands of emails which are fortunately filtered out by our email services or email software. The main issue that everyone has with spam is that it prevents us from noticing genuine mail, which may get lost in the noise of continuous junk. Spam delays or prevents us from getting to our legitimate or important mails. There are various agencies around the world, in many countries dedicated to fighting spam mail and protecting the interests of email users across service providers. There are various agencies which you can complain to about spam. This article explains how you can complain about spam mail and get some effective remedy.

SpamCop

SpamCop.net is a spam reporting service which complains about spam on your behalf, to the service provider of your spammer. When you report a spam mail to spamcop, it forwards your complaint to the correct authority in charge of the IP Address or network of the origin of the spam mail. It picks out the Abuse Complaint details of the network provider and sends a pre-drafted email filled in with the details applicable to your complaint. The best part about spamcop is the enforce ability of the complaint. SpamCop provides spam activity information and statistics to various anti-spam filter services which use these details to block mail even before they reach a mail server. If you are blacklisted due to a spamcop complaint, your IP Address will no longer be able to send out emails to people who are using those blacklists and filters. If that happens, mails from your server will be delayed or will bounce. If your are providing an email service, your service will be disrupted till the spam doesnt stop.

The Abuse Email Address of the IP Address Owner

The email address of the network owner maybe a bit hard to find out, but it should surely yield some results. Most Network Operation Centers, Data Centers and Hosting Providers take abuse complaints very seriously. Action on abuse complaints includes disconnection of services or even temporary suspension of the offender’s service. The abuse contact is supposed to be a one-point communication address by which anyone aggrieved by the behaviour of a certain subscriber or network can report the issues to that person. You can find out the abuse email address of a domain name by visiting abuse.net or simply sending a mail to the default abuse address i.e. abuse@domain_name.com or postmaster@domain_name.com where domain_name is the actual domain name which appears to be sending out spam.

Government Spam Reporting Systems

Various countries around the world have passed anti-spam laws to help tackle the scourge of spam mail. Federal Trade Commission in the USA, Canada Anti-Spam Legislation (CASL) Reporting Center in the Canada host an email spam reporting service, which in turn forwards your complaint to the appropriate network operator. The limitation of these bodies is that they may not be able to do much for email or hosting services which are located beyond its territorial jurisdiction.

Mail Client or Webmail Plugin

Nowadays there are many tools available to email users for reporting spam or sending complaints about email service abuse. Webmail services like Gmail, Yahoo, Hotmail have a “Report Spam” button or a “This look like spam” which not only places a complaint but also filters out similar messages in future, by educating the spam control system. Mail client’s like Outlook also have various add-ins to report and delete spam. Some Anti-virus and Firewall software offer integrated email scanning which automatically reports suspicious bulk emails to a central command system.

How To Prevent Spam Through Your Website Forms

Leave a reply

How To Prevent Spam Through Your Website Forms

We all hate email spam in our email inbox, but rarely try to get to the root of the spam mail’s origin and purpose. Many webmasters face a problem of receiving spam emails through the forms on their website. These are usually contact forms which are setup for visitor’s to post their inquiries or to give feedback. Spammers try to hijack these forms to send spam mails, either by manipulating where the forms sends emails or by flooding the webmaster with junk mail. This article points out some of the ways in which you can fight spam in website forms meant for comments, feedback, inquiries and any other contact.

Form Fields Validation

A very important part of having a secure form is to ensure that there is strict validation of the form fields. This is best explained by an example. When you are accepting a phone number through the contact form, you can code the form to ensure that only numbers are entered in the form field. Similarly for an email address field, the form must be able to determine a well-formed email address has been entered. If the fields contain anything which that field is not supposed to contain, like special characters or some funny text, then the form will throw an error and will not be submitted till the mistakes are corrected. This prevents any malicious code or text from being inserted in the form. It also prevents automated bots from filling up the form without understanding what is required and how it is to be filled.

Captcha

One of the most effective ways of fighting form spam is by enabling a captcha at the end of each form. The captcha requires the user to enter a word or number verification which is shown in an image. This prevents bots and automated systems from sending the forms mindlessly. Since bots cannot usually detect text within images, they fail to enter the correct Captcha text preventing the form from being submitted.

Confirmation Alert

Another simple trick that can be used to harass the spammers is to add a confirmation alert box which pops up to confirm the details that the user is trying to submit. Robots and automatic form submission software are unable to cause the clicking of the confirmation button in the alert box. Something like: Are you sure you want to submit the form? Yes/No Can be an added layer of protection from comment spammers. This is also a good way of allowing users to review the information they are sending and correct any mistakes or typos before submitting the form.

Anti-Spam Plugins

Akismet is an Anti-Spam plugin used for WordPress, which can identify genuine comments and filter out the spam comments. This can be helpful if you do not want to enable a captcha confirmation box or cannot have specific validation on your form. Similar anti-spam plugins are available for other platforms as well. While Akismet type plugins are not 100% correct and may lead to some false-positives, they do a really good job of filtering out the noise.

Logging Information

One of the most important things that a programmer can do to track the sources of spam and patterns of spam is to log additional information of the user. This means that along with the normal fields that the user is submitting, the form will also capture his / her IP Address, machine name, browser details, location information and similar information which can be used to trace the spam source. Using this information you can either take action against the spammer or even block his IP Address. This way he will not be able to keep harassing you or making random submissions.

Some programmers also swear by hidden form fields in CSS, which prevent the form field names from being seen by bots, thereby preventing them from knowing what data to auto fill in the text boxes. Consult your coder for the best solution for your website.