We often get clients who are overwhelmed with the amount of passwords they need to remember when setting up a hosting account. This article attempts to explain what each password is for and where it would be useful for you.
| Where is this password needed? | Where will I find this password? | How can I reset this password? | What can I do with this password? | |
|---|---|---|---|---|
| cPanel | yourdomainname.com/cpanel | An email with the subject “Account Information” would have been automatically sent to you upon account creation. | You can visit the Billing and Admin Area at https://hostingxtreme.com to reset the cPanel Password. | You can control all the functions in your web hosting account. |
| FTP | When using an FTP client to transfer files using port No. 21 | The default FTP account password is the same as the cPanel Password. For sub accounts, the password is set using cPanel. | For the default password: Reset the cPanel Password. For sub-accounts: Reset sub-account passwords through cPanel’s FTP accounts section. | The FTP Password is needed to transfer files to and from your hosting account online. |
| When using webmail at yourdomain.com/webmail or when using a mail client to download mail on a phone or PC. | This password is set in cPanel when your email account is created. | The email password can be changed after logging into the webmail account or if you have forgotten your password, you can reset it through cPanel. | The email account password allows you to use Outlook, Thunderbird Mac Mail and similar programs to access mail through IMAP or POP3 on a phone. | |
| Billing and Admin | https://hostingxtreme.com Client Area | This password is generated when you signup for a new account at HostingXtreme. The password is usually not sent in plain text in an email when you setup the account. | The password can be reset by visiting the “Request a Password Reset” link on the Client Login page. | With this password you can Open a Support Ticket, Manage your Hosting, Domain Names and other Services with us, you can see billing details and transaction history and also purchase new products and services from HostingXtreme. |
| Databases | Required when you are installing a Content Management System, blog or web application. | The password is set when you create the database user. | You can reset the database password through the cPanel MySQL Databases >> Users section. | This password is usually put into the configuration or dbconnect file of your CMS or web application. |
| WordPress | When logging in to the WordPress admin area (usually at yourblog.com/wp-admin) | The password is set when you install WordPress. If you used Softaculous to install WordPress, then you will receive the password by email. | You can reset the WordPress Admin password through PHPMyAdmin in cPanel. | Your entire WordPress site or blog can be controlled with this password. |