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How to delete emails from the cPanel File Manager

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This article explains how you can delete email from cPanel’s File Manager, so that you can clear up your account storage space. This is especially helpful when you do not have access to the individual email account and need to remove emails quickly.

Note: Deleting the emails in this way needs to be done carefully. Deleting the wrong files or folders in the file manager can cause your account to get corrupt or malfunction.

1. Login to cPanel with your cPanel Username and Password. The URL for cPanel is at https://your_domain_name.com/cpanel.

cPanel Login

2. Click on the File Manager icon under the files section.

cPanel File Manager


3. In the box that pops up, select the options of Web Root and Show Hidden Files (dotfiles) and then click on the Go button.

cPanel Main2

4. In the File Manager window that comes up, from the left side you will need to select the mail folder.

Mail Folder


5. When the mail folder comes up, you will notice your domain names on the right. Click on the Domain Names. Select your domain name and then select the folder with the username of the email account. Eg: For accessing the [email protected], first double click on the business.com folder and then double click on the sales folder.

mail folder level 1


mail folder level 2


6. When you click on the folder with the username, you will see a list of sub folders as below. Select whichever folder you wish to delete the mails from. DO NOT DELETE THE FOLDERS. ONLY THE FILES INSIDE THEM.

mail folder level 3


7. Each mail that is received, will be visible as a file. To delete the mails, you must select them and press the Delete button on the top. To select all mails in that folder, click on the Select All button at the top. To select multiple separate mails, hold down the Ctrl key on your keyboard and click on the ones you want to select.

You cannot see the contents of the mails. However, you can identify them based on size and date received.

mail folder level 4


You will slowly see the mails disappearing. You can log out of cPanel or close the window.

The mails are permanently deleted and do not go to any Trash Folder. Be careful when deleting files.

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