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Category: Security

How to scan your cPanel account for Virus and Malware Files

Posted by Alex HD on 18 07 2014. Comments Off on How to scan your cPanel account for Virus and Malware Files

This article explains how you can do a Virus Scan of your entire cPanel account using the inbuilt Virus Scanning option with screenshots of the Paper Lantern Theme. 1. Login to cPanel with your cPanel username and password. 2. Select the Virus Scanner option in the Advanced section   3. On the page that opens,…

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Troubleshooting Email Delivery with the Email Tracking Feature in cPanel

Posted by Alex HD on 24 06 2014. Comments Off on Troubleshooting Email Delivery with the Email Tracking Feature in cPanel

Want to know what is happening to the emails you are sending? Are your recipients not receiving your email? Are your clients not able to send you email? Many times, we receive support requests from customers who have been sending out mail, which their recipients claim not to have received. They often…

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Domain has exceeded the max defers and failures per hour (5/5 (100%)) allowed. Message discarded.

Posted by Alex HD on 23 06 2014. Comments Off on Domain has exceeded the max defers and failures per hour (5/5 (100%)) allowed. Message discarded.

Error Message: Domain domainname.com has exceeded the max defers and failures per hour (5/5 (100%)) allowed. Message discarded. What does it mean? This bounce message means that the senders domain name (as given in the error message) has been sending out mail which is not getting delivered to the intended recipients. Due to a large…

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How to open a support ticket at HostingXtreme

Posted by Alex HD on 23 06 2014. Comments Off on How to open a support ticket at HostingXtreme

Need help with a Technical or Billing Related issue? You can contact us through a support ticket, by following the steps below. But first: Check the Knowledge Base You will notice that almost all problems can be solved by visiting our Knowledge Base and searching for the solution to your issue. You can visit our…

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Why is Linux preferred over Windows, for Web Hosting?

Posted by Alex HD on 16 11 2013. Comments Off on Why is Linux preferred over Windows, for Web Hosting?

Over the years Linux and Windows have both been acknowledged as popular options for the Web Hosting industry. But undeniably there is a vast difference between the two. Linux is widely preferred over Windows because unlike the Windows Products which are quite costly, Linux provides numerous free Enterprise Grade Operating System’s which are ideal…

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How email accounts get “hacked”

Posted by Alex HD on 11 04 2013. Comments Off on How email accounts get “hacked”

At HostingXtreme, we are often asked to help out our clients or friends for recovering from a hacked email account, including Yahoo, Hotmail and GMail. Although we had covered this in our previous newsletters, we have come up with a list of Frequent and Important questions that “victims” ask us. Here’s the…

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First-Aid tips to recover a compromised email address.

Posted by Alex HD on 15 09 2012. Comments Off on First-Aid tips to recover a compromised email address.

Check password Check whether your are entering a correct password. Check if the caps lock key is not On. See if your keyboard is working properly. See whether every key is working properly and not typing anything faulty. Check for viruses and malware A virus or a malware keylogger can record your password…

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